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Letter ·
NAMD Calls on Federal Communications Commission to Give States Flexibility During Unwinding
On May 17, NAMD sent a letter to the Federal Communications Commission requesting flexibilities around the use of text messages and automated calls during the public health emergency unwinding.
On May 17, NAMD sent a letter to the Federal Communications Commission (FCC) supporting the Department of Health and Human Services’ (HHS) recent request for legal clarification on the use of text messages and automated calls during the public health emergency unwinding. Allowing state Medicaid agencies – along with their contractors and managed care organizations – to use text messages and automated calls is crucial to ensuring that Medicaid members know when they need to return renewal forms and other information to maintain coverage.
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