Program Administration
Member Engagement and Outreach
Medicaid agencies are focused on incorporating the perspectives of people served by the program into policy and operations. States engage Medicaid members through advisory committees, targeted communication campaigns, community forums, and partnerships with community-based organizations.

Resources
Illinois Medicaid Director Kelly Cunningham is retiring after nearly 39 years in state government. She shares insights on...
New requirements for all state and territory Medicaid programs
NAMD's Medicaid policy tracker highlights major changes coming for Medicaid through 2030.
Listening, Learning, Leading: Stakeholder-Driven Change in Medicaid
Podcast 4 of Season 6 of the Medicaid Leadership Exchange highlights the role stakeholders play in shaping Medicaid...
Stronger Together: North Dakota Medicaid and Families Partnering for Impact
Podcast 1 of Season 6 of the Medicaid Leadership Exchange highlights the value member perspective brings in shaping...
Navigating Medicaid: Insights from a Parent Advocate
Episode 4 of Season 5 of the Medicaid Leadership Exchange features insight from a parent advocate.
Meet the advocate who has shaped Medicaid for people living with disabilities
Liz Weintraub didn't intend to be a change maker. She just wanted to live her dreams.
Current State: A View From the Inside
A message from NAMD Executive Director Kate McEvoy about the importance of partner engagement in the Medicaid unwinding
Mapping Members’ Experience of Early Childhood Systems
Episode 4 of Season 4 explores mapping members’ experience of early childhood systems