Now in its fifth year, the National Association of Medicaid Directors (NAMD)’s Operations Survey provides a glimpse into the unique circumstances and challenges Medicaid Directors face as the leaders of their agencies. Each year, Medicaid Directors and their staffs work with NAMD to develop a comprehensive understanding of the operational aspects of the Medicaid program at the state level, providing detailed information about their programmatic operations and forecasting leadership challenges and priorities going forward.
As in past years, this year’s survey paints a picture of strong leadership among Directors. Even in the face of ever-mounting operational challenges and an increasingly crowded landscape of interests and stakeholders, Directors continue to serve as champions of reform, transforming the health care system’s core incentives away from volume and towards value. Summarizing the responses of 47 Medicaid programs,1 this year’s survey reveals that Medicaid leadership was primarily centered around two pivotal trends in fiscal year 2016 (FY2016).
Download the full report above.