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Issue Brief, Podcast, Video ·

Using Emotional Intelligence to Influence

This Quick Takes conversation explores how Medicaid leaders can use emotional intelligence to lead their staff through challenging times. Accessible in audio/video formats with accompanying tip sheet.

A significant leadership challenge is learning how to influence without formal authority. In this Quick-Takes episode, NAMD speaks with leadership development expert, Ed O’Neil, PhD, MPA about how state leaders can leverage the skills associated with being emotionally intelligent to influence change on a personal and organizational level.

Using Emotional Intelligence to Influence – article here

You can listen to the discussion on Using Emotional Intelligence to Influence article with Ed here, or watch the video below.

Visit Quick Takes for more podcasts, or look for this and other NAMD podcast series on iTunes, or wherever you download your podcasts.

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Drop us your email and we’ll keep you up-to-date on Medicaid issues.